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Auto Repair

11649 Iberia Pl San Diego, California, 92128

Hours View More

(858) 676-0222

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What People Are Saying about  Japanese Autocare

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06/11/2015
I WOULD NOT RECOMMEND JAPANESE AUTO CARE. I was completely DISAPPOINTED AND FRUSTRATED that I had been taken advantage of and scammed for over a year. This occurred because my husband worked out of town, I work a lot and am ignorant to the mechanics of my vehicle while placing complete trust in the owner. Each time I picked up my vehicle (which was many times, I have a lot of receipts to show for it), the check motor light was on, it was not running correctly, so I had to return or leave my car. My Red Dodge Durango spent more time at the shop then in my driveway. Ask the repair shop next door as it was a permanent fixture at Japanese Auto Care. I was provided a loaner. More so than not, on empty, with the check motor light on, and dirty. I have a lot of patience although I asked myself "would I trust my hair to a stylist that has bad hair, or a weight doctor that is over 300 lbs?" I am hoping this negative rating will change the way business is conducted at Japanese Auto Care, but as I know from dealing with people, character does not change. I can only hope and pray. Honesty must be #1 PRIORITY. Character and Non-Ethical business conduct "Never" should play a role when providing customer service. The Department of Consumers Affairs will be next in receiving a letter from me. OCEANSIDE TRANSMISSION THANK YOU!!!! Lana Rayburn RN BSN
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10/18/2016
Service has always been excellent with JA! I've used them to service my Toyota vehicles for 5 years now and have never been disappointed. The work quality is good and the price is fair. Above all the customer service is excellent. I recommend JA for anyone who is maintaining a late model Japanese auto. Cheers!
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09/03/2016
Honest and fair. A rare combination. Will be back..
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01/31/2015
Great people at JA. They look out for you and your vehicle and they do not try to drain every penny out of you. I recommend bringing all of your Japanese made cars here!

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