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Business details

Pet Stores

3101 Market Center Drive  Morrisville , North Carolina, 27560

No Hours Of Operation listed

(919) 462-3433

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What People Are Saying about   PetSmart

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HORRIBLE CUSTOMER SERVICE!!! I tried buying a goldfish for my son but the woman (60ish yr old blonde hair woman) working in the fish area was RUDE, UNPROFESSIONAL, CRAZY and NASTY! She would not allow me to buy the goldfish, telling me that my young son was going to find the fish floating up dead and he be devastated and crying! Also telling me that my 4 year old son isn't going to take good care of feeding the fish, well, first of all, she DOES NOT live with us and does not know anything about my child and how he will and will not react! Also, it is not her place to assume if my toddler will be the one feeding the fish or his father and I! She would NOT sell us the fish and never asked us what kind of bowl or tank we owned! She said "fish are a living being and I don't want you to buy it and them to die in a week." WHAT??? This lady was a quack and down right rude and raised her voice to the point other customers were looking at her! It didn't matter to her who was buying the goldfish or how big your tank or bowl is, she is not willing to sell you goldfish she is attached to them and wont let go of it! I will NEVER step foot at PetSmart again! I've never had anyone refuse to sell me goldfish before. This was insane. I thought I was in a dream. That lady needs mental help. Oh, and the manager was no good. I talked to her and it was in one ear and out another with her. I hope they're both happy! We left there with a very sad little 4 year old boy looking very forward leaving with a goldfish! SHAME ON YOU CRAZY LADY AND PETSMART MANAGER FOR NOT ALLOWING US TO LEAVE WITH A GOLDFISH! MY BABY WAS CRYING THE WHOLE DRIVE HOME! HOPE YOU TWO ARE HAPPY!!!

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