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3400 Standish Ave  Santa Rosa , California, 95407

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(707) 586-1478

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What People Are Saying about   Santa Rosa Recycling & Collection

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Redwood empire disposal didn't pick up our trash on our regularly scheduled day for pickup (Monday) it is now Wednesday and we just got back to see that our recycling hadn't been picked up. They told us we were out of their 24 hour window for pick up after they miss our trash and that they could no longer pick up our recycling (a service we pay for monthly) without a fee for doing the job we already pay them to do in the first place. They hung up on us when we tried to plead our case for why we didn't want to pay twice to have our recycling picked up once. What a ridiculous company with
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Please be careful if you pay online! Do not overpay them, the refund process is ridiculously long.
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Terrible service just now.I am now waiting for a manager call back. I'm an HOA board member.I need to know the break down of our account. We have 13 houses with trash and recycle bins and we have a condo multifamily with trash and recycle dumpsters.Do you think the gal could tell me how much of this $900. Garbage bill is allotted to the dumpsters? Well she couldn't devulge that to me..say what? Ok tell me the size we are using? Nope, she couldn't telle either. Just crazy making, nonsense .
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Was on the phone waiting for FIFTY MINUTES until my phone batteries finally ran out listening to a tacky recording and "we'll be right with you." FIFTY MINUTES. Why? Because we were just billed almost five hiundred dollars out of the blue with some un-explained letters attached. We don't even fill our two cans weekly and have made no changes. HORRIBLE. Not answering one's phone? Shameful.

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