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Mr. Carports is one of the leading Metal Building Dealers in the country. With our phenomenal reputation for excellence and professionalism, you can be assured we will provide you with top quality metal buildings and the very best customer service. We guarantee you manufacturer-direct pricing on metal buildings and an experienced team of experts who will help you find the perfect steel building to meet all of your needs. 

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Find Reviews and Recommendations for Mr. Carports in Mount Airy, NC. Find out what others thought of Mr. Carports

I purchased a metal building from Mr Carports on 6/23/23, signed the contract and paid the deposit on 6/26/23. They are only a dealer, so they hired Custom Built Structures (here's the kicker, both companies have the same address) to supply and install my building. I was given a full amount of $6338.56 and I informed them that I would like to add an additional $500 in the event that there were potential unforeseen issues with getting my building installed in a timely manner. I provided pictures, distances, dimensions, etc so that they would be well informed of the site. I was originally told 10-15 business days for installation to begin. My building was not installed until 8/25/23. The first crew showed up on 8/2 (5 1/2 weeks later, 27 business days) and promptly turned around, stated they weren't doing the job. I had to call the company numerous times throughout the day until someone would actually pick up the phone and asked for an explanation. I was told the crew didn't feel like they could do it although I had originally stated I was willing to pay extra to make sure no issue arose. We went through multiple dates where they were supposed to install it, but never showed, always rescheduled and I had to repeatedly call to figure out any information. I was never a priority although they screwed up from the beginning. I had to continually reschedule movers and an electrician because of the failures of this company.  Carlos (a manager) promised me that he would get $250 refunded because of the issues they caused me.  I requested he attempt to get all $500 refunded.  When it was finally installed on 8/25, I was told the company is not willing to deduct the $500 (or anything else) that I offered up front to avoid issues like I had experienced. I repeatedly requested that happen, but they refused, claimed they had done no wrong. The office manager (Elizabeth) of the company refused to let me speak with the owner when I asked.

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Mr. Carports - Metal Fabricators - 737 South Main Street Suit A Mount Airy, NC - Reviews - Phone Number - pr.business

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Mr. Carports
Mount Airy, North Carolina, US

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Mr. CarportsMount Airy, North Carolina, US